Construction Quality Management Policy Gilbert Builders Ltd is committed to the delivery of quality throughout the daily activities it undertakes within the Building and Maintenance areas and projects.

We deliver this commitment by-

∙ Carrying out these projects development and delivery activities in accordance with Quality Management Procedures that are appropriate to the activities being undertaken and reflect recognised industry best practices.

∙ Providing and equipping all staff members to enable them to gain full access to these Quality Management Procedures at all times and in all working environments.

∙ Setting, reviewing, monitoring and communicating quality objectives.

∙ Ensuring that all personnel understand their roles and the procedures that they are required to operate in the delivery of their responsibilities and that they will be provided with the necessary resources and empowerment to discharge their duties effectively.

∙ Working with clients, customers and suppliers to understand their needs and to establish and maintain the highest quality standards.

∙ Provide training for all personnel in the operation of Quality Management procedures that are relevant to their role and responsibilities within the company.

∙ Requiring all staff members and any sub-contractors and suppliers to operate in accordance with our Quality Management procedures and relevant to their role within the company’s structure.

∙ Ensuring that all works and services delivered on our projects are in accordance with the Quality Standards set out in this policy.

∙ Giving all staff the opportunity to contribute to the continuous improvement and effectiveness of Quality Management systems and procedures.

∙ Reviewing and revising this policy as necessary at regular intervals in order to improve Quality and performance.